Guide — User Onboarding Built for AI

Before

How Claude sees your app today

C

Claude

Y

You

This user signed up but hasn't completed onboarding. Can you help them?

C

I can't interact with users in your app—no access to onboarding flows, tooltips, or user progress.

You could send them an email or update your onboarding flow manually.

After

C

Claude

Guide connected

Y

You

This user signed up but hasn't completed onboarding. Can you help them?

C

Using guide.get_progress

guide.get_progress(user_id: 847)

User Progress

Step 1: Account created ✓

Step 2: Profile setup ✓

Step 3: First project ← Stuck here (2 days)

Step 4: Invite team

Using guide.show_tooltip

guide.show_tooltip(user: 847, target: "new_project_btn")

Help triggered. Showing a tooltip on the "New Project" button with a 30-second video walkthrough.

Available via MCP (Model Context Protocol)

guide.get_progress(user_id)

"Where is this user stuck?"

guide.show_tooltip(target)

"Show help for this feature"

guide.start_tour(name)

"Walk them through setup"

guide.completion_rate()

"How many finish onboarding?"

We're building Guide as part of Phase 2. Follow along to get early access.